Grievance Service

The Grievance Service at NUSA has until recently been managed by various members of the Executive on a case to case basis. In 2007 NUSA hired a part-time Grievance Officer to develop the Grievance Services Office as a key arm of NUSA’s services.

In order to help the GO to develop the service, a Grievance Committee was established, consisting of the GO, Coordinator, President and Education Officer. Meetings are held each Monday to support the GO and devise strategies for the development of the service. NUSAC members are invited to attend. Personal details from grievance cases are to be kept strictly confidential in these meetings.

Hours of Grievance Office

Monday 9 - 2.30

Wednesday 9 - 2.30

Friday 9 – 2